Order related inquiries
justynbutler+openmoko at googlemail.com
Tue Jul 24 11:55:58 CEST 2007
I had to make a change to my order after the ARE_YOU_SURE emails were sent
out so I canceled it and made a new one. At that point the order process had
a checkbox saying "I have been warned!"
I didn't get an ARE_YOU_SURE email for the new order - I assume the checkbox
was in place of this, and orders like mine will still be processed. Could I
get some confirmation of this please?
On 24/07/07, William Lai <will at openmoko.com> wrote:
> Dear Community,
> We`re getting a lot of customer inquiries with regards to order /
> payment processing. If you already received a 'Your credit card has
> been charged' notification from RT than I guess this doesn`t concern
> you, your phones will be shipped promptly.
> Here are some notes for those who have not yet received a response:
> 1) If you did not reply with a YES_I_DO to our 'Developer Release'
> confirmation request, your order will not be processed.
> 2) We are only processing orders for the first batch of available
> phones. If you replied with a YES_I_DO and still haven`t heard from
> us, this means that your order will be
> shipped from a second batch of phones that will arrive in Fremont,
> CA, next week.
> 3) If you ordered an ORANGE phone, this will also be shipped from
> the second batch of phones arriving next week.
> No one is being left behind. We have phones for everyone.
> Hope this helps,
> OpenMoko Orders Team
> OpenMoko community mailing list
> community at lists.openmoko.org
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