Order related inquiries

William Lai will at openmoko.com
Tue Jul 24 12:02:54 CEST 2007


 > I didn't get an ARE_YOU_SURE email for the new order - I assume  
the checkbox was in place of this, and orders like mine will still be  
 > processed. Could I get some confirmation of this please?

Yes, this is correct.  ARE_YOU_SURE emails are for pre-checkbox orders.

-Will

On Jul 24, 2007, at 5:55 PM, Justyn Butler wrote:

> I had to make a change to my order after the ARE_YOU_SURE emails  
> were sent out so I canceled it and made a new one. At that point  
> the order process had a checkbox saying "I have been warned!"
>
> I didn't get an ARE_YOU_SURE email for the new order - I assume the  
> checkbox was in place of this, and orders like mine will still be  
> processed. Could I get some confirmation of this please?
>
> Thank you,
> Justyn.
>
> On 24/07/07, William Lai <will at openmoko.com> wrote: Dear Community,
>
> We`re getting a lot of customer inquiries with regards to order /
> payment processing.  If you already received a 'Your credit card has
> been charged' notification from RT than I guess this doesn`t concern
> you,  your phones will be shipped promptly.
>
> Here are some notes for those who have not yet received a response:
>
> 1)   If you did not reply with a YES_I_DO  to our 'Developer Release'
> confirmation request, your order will not be processed.
>
> 2)   We are only processing orders for the first batch of available
> phones.  If you replied with a YES_I_DO and still haven`t heard from
> us,                           this means that your order will be
> shipped from a second batch of phones that will arrive in Fremont,
> CA, next week.
>
> 3)  If you ordered an ORANGE phone, this will also be shipped from
> the second batch of phones arriving next week.
>
> No one is being left behind.  We have phones for everyone.
>
> Hope this helps,
> OpenMoko Orders Team
>
>
>
>
>
>
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