2008.8 update

[William Kenworthy]

Its been posted previously - Ticket #1778 (closed defect: worksforme)

It wasnt language per se - but an engineers narrow view.  i.e., he was
tasked to supply a keyboard, and he did and it works so bug closed.
Nothing to do with "fit for purpose" at all.

OM does not see to have a formal way like most OS projects of posting
bugs and then wrangling them to the best person to deal with
enhancements or to deal with poor choices in design.  I really get the
impression thats its commercial trying to be open, but still sufferering
from "take what we give you and shut-up, not interested" of tightly
structured commercial projects.  In this case a design decision was made
to supply that particular keyboard and it will not be revisited -
tough :(  They will fix bugs in it, but wont do anything about the fact
that the whole concept is defective in the context of the freerunner and
its current demographic.

By the way, the history, gripes and dissatisfaction with this choice can
be seen weeks before I raised the bug - but it still happened.  I dont
expect the furore to die down until OM make it easy to manually replace
the stupid thing.

BillK




On Thu, 2008-08-28 at 12:24 +0800, Wolfgang Spraul wrote:
> Bill,
> 
> > sms mode.  The bug was closed  with what to an English speaker means
> > "its working, so go away".  This certainly teed me right off.  In
> ...
> > Yes, I am still peeved by the way the bug was closed - why bother
> > raising bugs when it results in actions like this?  Its all very well
> > saying its open, give them a chance etc, but eventually, something  
> > will
> > have to change here.
> 
> Sorry to hear that.
> Thank you very much for posting the bug!
> Can you post some URLs? Which bug are you referring to? Who closed it  
> in a way that offended you?
> 
> Please remember that Openmoko is a very global team. Sometimes it's  
> just a language issue that the friendliness gets lost in translation...
> Thanks again for helping us with our project. The more (high quality)  
> bugs you report the better for all of us since we are developing Free  
> Software!
> Best Regards,
> Wolfgang
> 
> On Aug 26, 2008, at 9:38 PM, William Kenworthy wrote:
> 
> > The problem is OM are not responding in a way that reassures us that
> > 2008.8 is being shaped to our concerns.  I raised a bug that the  
> > default
> > 2008.8 keyboard was almost impossible to use in anything but an  
> > english
> > sms mode.  The bug was closed  with what to an English speaker means
> > "its working, so go away".  This certainly teed me right off.  In
> > postings since, its been explained that this was actually because of  
> > the
> > way the bug reporting system works with engineering, and it doesnt  
> > work
> > like we are used to in most opensource projects where you can raise a
> > bug about ANY concern and it will be attended to/allocated as  
> > required,
> > not closed because it doesnt neatly fit some engineers idea of a bug.
> >
> > So basicly yes, Yorick is speaking for very many of us.  There is a
> > severe usability issue with 2008.8 and its being ignored.  Saying  
> > its up
> > to the community to fix is laughable - we have fixed it, so why is OM
> > not listening?
> >
> > Yes, I am still peeved by the way the bug was closed - why bother
> > raising bugs when it results in actions like this?  Its all very well
> > saying its open, give them a chance etc, but eventually, something  
> > will
> > have to change here.
> >
> > BillK
> >
> > On Tue, 2008-08-26 at 14:06 +0200, Michele Renda wrote:
> >> -----BEGIN PGP SIGNED MESSAGE-----
> >> Hash: SHA1
> >>
> >> Nishit, I realy hope that Yorick don't speak for a lot of US.
> >>
> >> There are way and way to make a comment of something is not right: a
> >> person can:
> >>
> >> A. make in a proposive way, opening tickets, and specificating the
> >> points that can be done in a different way, or, a person can just  
> >> say:
> >> B. It doesn't run, It doesn't run, It doesn't run -> It is a f**king
> >> phone -> It is a f**king firm.
> >>
> >> You have the "fredom of arbitry", we can do all that we want with our
> >> phone: this is not necessarily a nice thing: the software is far to  
> >> be
> >> mature, and a lot of things must to be done. It the price of the  
> >> freedom.
> >>
> >> But if you choose the freedom, please don't use B. There are a lot of
> >> better thing to do.
> >
> >
> > _______________________________________________
> > Openmoko community mailing list
> > community at lists.openmoko.org
> > http://lists.openmoko.org/mailman/listinfo/community
> 
> 
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-- 
William Kenworthy <billk at iinet.net.au>
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