Bad Customer support from about a Broken Battery

Marcel tanuva at
Thu Dec 11 15:33:15 CET 2008

Am Thursday 11 December 2008 14:55:09 schrieb arne anka:
> > ankostis' words "i had personally instructed you" suggest to me that
> > he may be a demanding & unwelcome customer - if I were writing I would
> > "advise you" to choose a service with tracking capabilities
> well, it might be due to the fact that he is no native speaker -- i do not
> know modern greek, but i think it possible sentences like that might be
> completely ok in greek.
> and if not -- considering the alleged number of mail w/o response it might
> be justifiable.
> in my experience often a harsh remark provokes a reaction of otherwise
> thick-skinned and ignorant companies (telcos in particular) which do not
> respond to several polite mails ...

I, being a german student, would also see no offence in "instructing" people, 
especially in this case where, as you said, some insistence is necessary to 
make the company react...


More information about the community mailing list