Bad Customer support from Truebox.com about a Broken Battery
rus at sfinx.od.ua
Thu Dec 11 16:36:38 CET 2008
On Wed, 10 Dec 2008, ankostis wrote:
:as a last resort i'm reporting publicly my problems regarding a
:broken-on-arrival battery from Truebox.com after i had ordered from
:them OpenMoko's FR, on August 2008.
You are lucky - my case is somewhat funnier - I've purchased the Neo
FreeRunner and debug board from the True Box UK (order #200800435). The
received package is missed stylus and SD card. After contacting TrueBox
support service I've got sequentally 3 different answers :
1. The styluses are gifts from OpenMoko and probably OpenMoko stoped
2. Laser pens is illegal in my country (I'm living in Ukraine - they are
3. They proposed to contact delivery company (UPS) and ask why there are
missing things in package.
The SD card I have to buy locally, this rare kind of stylus I can't. So I
will never buy any thing from TrueBox, nor my friends.
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