freerunner shipment confirmation?

Robert Horton openmoko at
Sat Jul 5 09:52:43 CEST 2008

I went through the exact same process..the 500 error is because Chase blocks
the transaction. If you call the number on the back of your card they will
open the transaction and then it will go through.I doubt your order has gone
through so you won't get a confirmation.that chase email confirmation is
separate.I got it before calling Chase and removing the block due to
"abnormal activity".




From: community-bounces at
[mailto:community-bounces at] On Behalf Of Jayesh Salvi
Sent: Friday, July 04, 2008 5:20 PM
To: List for Openmoko community discussion
Subject: freerunner shipment confirmation?



I bought freerunner few hours ago from the online shop. The transaction went
through after at least 3 different redirections for payment processing.
AFAIR, in step 1 they took my shipping information; in step 2 they directed
me to some Taiwanese site for credit card information; and I believe the 3rd
step was my credit card specific which did some kind of verification for my
Chase Visa credit card. At the end of 3rd step I got some error and couldn't
proceed or go back from there. I however received an email confirmation for
that 3rd step from Visa.

What concerns me is, I did not get any confirmation email that OpenMoko has
received my order successfully. I know the shipment hasn't started yet and
the shipment notification may come sometime later. But should I be getting
any confirmation/receipt of transaction from OpenMoko or from the third
party site that processed my order?

It has been couple of hours now. Has anyone else received
confirmation/receipt by email while placing the order (for single unit)?


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