incorrect shipment type?
josh.monson at kintera.com
Tue Jul 15 01:45:22 CEST 2008
I experienced a similar situation. Ordered one day but the order did not
go through for several days because they were so busy and back-ordered
trying to get shipments out. I think these sold faster than they may
have anticipated. Anyhow, mine is showing up tomorrow, which is only 4
days after when it should have shown up. Customer support has been on
top of it as far as getting me the tracking number right away.
Try and give them a little leeway with the type of product they are
offering and the fact that no one else offers this.....so they will
obviously have some logistics issues, but under the circumstances IMHO
I'm cutting them some slack :)
From: community-bounces at lists.openmoko.org
[mailto:community-bounces at lists.openmoko.org] On Behalf Of Flemming
Sent: Monday, July 14, 2008 4:21 PM
To: List for Openmoko community discussion
Subject: Re: incorrect shipment type?
On 2008-07-11, Yaroslav Halchenko <site-openmoko.org at onerussian.com>
> Hi All,
> Sorry for distracting you away from playing with FRs, but wanted to
> share experience our bulk order (order #2267) is going through:
> we ordered it with 2nd-day air it got shipped Ground, thus instead of
> days we have to expect it in 1 week. I am not sure if anything could
> done at this point, although seller could utilize UPS delivery
> and just make package go back to warehouse, meanwhile sending us our
> loong-awaited FRs with 2nd day air as it was requested. But humans @
> are overwhelmed now thus not replying to any inquiries on the phone or
> email. sad sad ...
Don't you overreact? I think a few extra days will not kill you.
I understand you want them ASAP, but it is prob. too late to
change anything now.
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