incorrect shipment type?

[Yorick Moko]

I payed for my freerunner on june 17 and pre-ordered trough a reseller
and right now it is waiting in Paris to be shipped to Belgium. There
was a delay with the shipment to the reseller. But I'm not
complaining, half the device still doesn't work right so I'm not
missing that much ;-).

Seriously: You should of course get a refund on the shipping and they
should pick up the phone.
In the meantime: enjoy the anticipation.


y

On Tue, Jul 15, 2008 at 1:45 AM, Josh Monson <josh.monson at kintera.com> wrote:
> I experienced a similar situation. Ordered one day but the order did not
> go through for several days because they were so busy and back-ordered
> trying to get shipments out. I think these sold faster than they may
> have anticipated. Anyhow, mine is showing up tomorrow, which is only 4
> days after when it should have shown up. Customer support has been on
> top of it as far as getting me the tracking number right away.
>
> Try and give them a little leeway with the type of product they are
> offering and the fact that no one else offers this.....so they will
> obviously have some logistics issues, but under the circumstances IMHO
> I'm cutting them some slack :)
>
> cheers
>
> -----Original Message-----
> From: community-bounces at lists.openmoko.org
> [mailto:community-bounces at lists.openmoko.org] On Behalf Of Flemming
> Richter Mikkelsen
> Sent: Monday, July 14, 2008 4:21 PM
> To: List for Openmoko community discussion
> Subject: Re: incorrect shipment type?
>
> On 2008-07-11, Yaroslav Halchenko <site-openmoko.org at onerussian.com>
> wrote:
>> Hi All,
>>
>> Sorry for distracting you away from playing with FRs, but wanted to
>> share experience our bulk order (order #2267) is going through:
> although
>> we ordered it with 2nd-day air it got shipped Ground, thus instead of
> 2
>> days we have to expect it in 1 week. I am not sure if anything could
> be
>> done at this point, although seller could utilize UPS delivery
> intercept
>>
> http://www.ups.com/content/us/en/tracking/help/delivery/delivery_interce
> pt.html?WT.svl=SubNav
>> and just make package go back to warehouse, meanwhile sending us our
>> loong-awaited FRs with 2nd day air as it was requested. But humans @
> FIC
>> are overwhelmed now thus not replying to any inquiries on the phone or
>> email. sad sad ...
>
> Don't you overreact? I think a few extra days will not kill you.
> I understand you want them ASAP, but it is prob. too late to
> change anything now.
>
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