Warranty on phase 1 phones

steve steve at openmoko.com
Fri May 9 03:38:28 CEST 2008

Yes your phone has an identifying number. So every phone will be covered,
regardless of how you buy it. 

We will cover DOA for 14 days on single phones and 28 days on phones shipped
in 10 packs.


-----Original Message-----
From: community-bounces at lists.openmoko.org
[mailto:community-bounces at lists.openmoko.org] On Behalf Of Eric Smith
Sent: Tuesday, May 06, 2008 3:07 AM
To: community at lists.openmoko.org
Subject: Re: Warranty on phase 1 phones


A lot of people on the Group Order forum are asking about the
warranty protection of individual buyers when we consolidate
our orders.  Is openmoko able to provide a solution where buyers may
take advantage of the bulk discount and reduced shipping
costs through Group Order and at the same time each individual
enjoys an independent Warranty direct with Openmoko?

- Eric Smith

Sean Moss-Pultz said:
> On Mon, 2007-02-19 at 17:32 -0800, Pranav Desai wrote:
> > 
> > Is there any warranty on phase 1 phones ? If the screen is bad, some
> > input ports don't work, etc. what will be the process then ? 
> Of course we'll have a warranty ;-)
> I'm not sure of the exact terms at this point. Probably something
> standard like 1 year. 
> -Sean

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