What should a community manager do?
Rod Whitby
rod at whitby.id.au
Sun Oct 12 14:03:16 CEST 2008
Wolfgang Spraul wrote:
> Rod,
>
>> It seems that access was granted sometime between then and now
>
> oh great, I'm happy to hear that.
> Maybe we don't talk about it enough publicly: We have an 'admin trac'
> issue tracker, that _EVERYBODY_ can use to send requests to the
> Openmoko admins.
> This is a public resource, same as pretty much everything else in the
> Openmoko project:
>
> http://admin-trac.openmoko.org/trac
Ah, now I see what happened. I did raise a ticket in the admin-trac,
and since we use Trac a lot at my work and in the nslu2-linux project, I
expected it to send me email on ticket state changes. It didn't, so I
assumed nothing had happened (my incorrect assumption).
BTW, I can show you guys how to set up Trac so that you can issue all
the developers an SSL client certificate (which you can use in a lot of
places instead of username and password) and it automatically logs them
into trac using their email address so they automatically get emails
when the tickets change state ...
-- Rod
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