Back to the basics: improving user experience

[t m]

On Thu, Oct 16, 2008 at 10:15 AM, W.Kenworthy <billk at iinet.net.au> wrote:

> 2008.9 + updates
>
> A phone that works:
>        reliably make and receive calls
>        reliably make and receive sms's
>
> At the moment, totally losing sms messages (phone sometimes
> hangs/crashes when one comes in) or not waking up if suspended  when one
> comes in means that its almost unusable as a phone.
>
> It often takes several boots before the pin dialog comes up. If you
> forget while waiting and it does come up but its awhile until you get to
> it, it will hang so you have to reboot anyway.  Sometimes restarting X
> helps, but not always
>
>
> Stability:
> My average in normal usage is at least two boots a day due to crashes,
> and often extra rebooting to check if an sms comes in (sometimes they
> will only show on fresh re-registration.  Leaving the phone on and
> registered for hours doesnt seem to help - not sure how vodafone
> australia takes to retry messages but surely its less that 12 hours.
> The only way to stop crashes is not to use the thing! No GPS, no
> wireless, no phone calls, and definitely never send/receive an sms :)
>
> I suspect the event/0 thread is at the root of a lot of this so I am
> waiting a fix for that.
>
> I dont think I am alone in this - hopefully the new focus means that
> these issues can be dealt with.
>
> I am a little concerned though that you think things like boot time is
> important enough to mention, but not basic issues like being able to
> reliably make a phone call.  Though a faster boot means less time wasted
> going through multiple bootups to get the thing registered. :)
>
> I should mention that 2007.2 seemed more stable and mature than 2008
> anything still is up until work stopped on it.
>
> BillK
>
> Totally, totally agree!
Who cares a <beep>  about wifi , speed, gps, accelerometer, booting time
when the phone itself doesn't work.

Please fix this issues first, use the precious developing time for these
priorities , so whe can finally use the phone for daily use.
The fun and fancy stuff can come later.
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