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<TITLE>Re: Import Duty - I have refused my delivery.</TITLE>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Sean:</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>I've decided I'm just going to swallow the
charge - applied by Customs to the value of the kit as declared on the waybill.
It's not right for me to give you extra stress at this time, nor do I want extra
stress arguing about it with everyone. Sorry for the blip!</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>My shipment is to be redelivered Tuesday
07AUG.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Thanks,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>David.</FONT></DIV></DIV>
<DIV dir=ltr><BR>
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<FONT face=Tahoma size=2><B>From:</B> Sean Moss-Pultz
[mailto:sean@openmoko.com]<BR><B>Sent:</B> Fri 03/08/2007 14:29<BR><B>To:</B>
David Prior<BR><B>Cc:</B> thomas@gstaedtner.net;
community@lists.openmoko.org<BR><B>Subject:</B> Re: Import Duty - I have refused
my delivery.<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>On 08/03/2007 David.Prior@generaldynamics.uk.com
wrote:<BR><BR>[snip]<BR><BR>> the US all the time, I do know what to expect
when I import.<BR>> <BR>> Importation of computer devices and
peripherals to the EU is indeed<BR>> both VAT and import duty exempt - it
appears that the description of<BR>> the goods, compounded with the value
statement, has led to this<BR>> issue. It is indeed OpenMoko's error in not
understanding the rules<BR>> and I hold them responsible for not disclosing
that fact.<BR><BR>David,<BR><BR>I'm sorry for your troubles. We are doing our
best to get these devices<BR>to everyone as fast and (under the current
circumstances) as cheap as we<BR>can. I can assure you that the harmonized code
is correct on the<BR>invoice. Also, these are standard UPS Worldship invoices,
so I'm really<BR>at a loss as to what we did wrong.<BR><BR>Please let me know
what exactly what our mistake was and I will<BR>personally make sure this is
fixed.<BR><BR>We're committed to getting these kind of issues resolved so phase
2 can<BR>be a really smooth experience for everyone. So I really need your
help<BR>here.<BR><BR>-Sean<BR></FONT></P></DIV>
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