<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16481" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=377051117-06082007><FONT face=Arial
color=#0000ff size=2>I sent a request to the RT system today for a status update
on my order and I received a reply within 10 minutes that it would be processed
tomorrow (#2570)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=377051117-06082007><FONT face=Arial
color=#0000ff size=2>Plenty of things are happening, just not out in the
open.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=377051117-06082007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=377051117-06082007><FONT face=Arial
color=#0000ff size=2>Brian</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> community-bounces@lists.openmoko.org
[mailto:community-bounces@lists.openmoko.org] <B>On Behalf Of </B>Mathew
Davis<BR><B>Sent:</B> Monday, August 06, 2007 9:59 AM<BR><B>To:</B> Yohann (yrc)
Coppel; community@lists.openmoko.org<BR><B>Subject:</B> Re: Neo 1973 is sold
out...<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>I think we need to look at this project more along the line of 'Ask not
what your country can do for you - ask what you can do for your country'
JFK. This project is kind of like an investment into the future of mobile
phones. If you are here just so that you can findout more about the
handset that you would like to get then wait until october, and let FIC work
things out. It seems to me that people are more interested in the hand set
then the openmoko project. This is obviously a difficult change of
direction for FIC, well now openmoko, so give them some slack. Be patient
things will come along. You will be treated fairly. It seems like
when something doesn't go 100% smooth that you get this type of post. That
seems down right silly to me. This is in development stages don't expect
everything to be in 100% working order, and that goes for communication in the
mailing lists as much as it goes for the development of the phone. </DIV>
<DIV> </DIV>
<DIV>I think we all just need to relax and wait for an official announcement
before we go speading FUD about the project. If we want to see
openmoko survive then we need to give them some room to breath. For me it
feels like people are just smothering FIC. If you get some new relivent
information like the information posted here then post it. But for
everyone else give it some time for FIC to respond. I think things are
proceeding well. When we get some more information from FIC then we can
start making judgements and assetments, but until then settle down. </DIV>
<DIV> </DIV>
<DIV>Just some of my thought after reading this post.</DIV>
<DIV> </DIV>
<DIV>Thanks,</DIV>
<DIV>Matt<BR><BR> </DIV>
<DIV><SPAN class=gmail_quote>On 8/6/07, <B class=gmail_sendername>Yohann (yrc)
Coppel</B> <<A href="mailto:leppoc@gmail.com">leppoc@gmail.com</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I
don't want to say stupid things, but, AFAIK:<BR>The device is sold out since
yesterday !!! And it was Sunday (maybe <BR>Monday in their timezone). Give
them some time (I mean one day or two<BR>at least !!) Maybe they had a whole
bunch of orders this weekend, and<BR>they had to change quickly the page while
keeping processing the<BR>orders. <BR><BR>This doesn't implies that they are
planing to stay silent for the rest<BR>of the month, or that they are not
going to contact anyone, or not<BR>accept any cancellations, or [write here
any other criticism you have <BR>made].....<BR><BR>(If I am totally wrong, I
don't even want to know ok ? ;) )<BR><BR>So take it easy ;)<BR>I want a GTA02
device too, and I hope they will be ready for the release !<BR><BR>If they are
sold out, it's a good sign isn't it ? means that a lot of <BR>people are
interested ! and that we are all together going to make a<BR>good phone (and
birds will be flying around, the sun shining, and<BR>everything :D )
!<BR><BR>I have been around on the IRC channel for the last few days, and I
<BR>found the community really friendly, especially with newbies, which
is<BR>IMHO, one of the most important things. I feel comfortable to
ask<BR>questions to get started to develop apps for openmoko, which is
really<BR>nice.<BR><BR>Yohann. (aka. leppoc on IRC).<BR><BR>On 8/6/07,
Jonathon Suggs <<A href="mailto:jsuggs@murmp.com">jsuggs@murmp.com</A>>
wrote:<BR>> Ian Stirling wrote:<BR>> > We need to know, in decreasing
order: <BR>> > Is the GTA02 hardware likely to be able to SHIP to
developers in October?<BR>> ><BR>> > Have any changes been made to
the published GTA02 specifications other<BR>> > than the new
LEDs?<BR>> > <BR>> > How many outstanding orders are there for the
GTA01?<BR>> ><BR>> > What is the current GTA01 production
volume?<BR>> ><BR>> > Do you not really want to sell the GTA01 at
all?<BR>> I feel like I've been doing a lot of complaining on the list
lately, but <BR>> I have to agree 110%. Everyone is always
saying things like "be<BR>> grateful for the information you've been given"
and "this is more 'open'<BR>> communication than with other
companies." While those may be true, this <BR>> project is
different. Sean does communicate directly with the<BR>>
community. At one point we were somewhat kept in the loop, now we
get<BR>> nothing (ok, not nothing).<BR>><BR>> I for one am
glad that I did not purchase the GTA01. The entire process <BR>>
(at least from what I have read) has been at best a complete disaster,<BR>>
and it still isn't over or even getting better. FIC may not have
ever<BR>> done B2C, but that still doesn't excuse them from doing *basic*
customer <BR>> support and follow up. Sure, the demand may have been *MUCH*
larger than<BR>> expected and that will inevitably cause
delays. However, a completely<BR>> brain dead simple way of
handling that would be to (gasp) communicate <BR>> with the people who
attempted to purchase the device. You have<BR>> everyones
contact information...is it *really* that hard or take THAT<BR>> much time
to keep people in the loop for something they have tried to <BR>> pay
for? The little things do make a difference, and in this case
the<BR>> little things that weren't done really spoke badly as to how FIC
will<BR>> take care of its customers, present and future.<BR>><BR>>
Enough complaining about B2C. Now on to overall company
direction. I<BR>> really want this project to succeed and I want
a GTA02 device. But why<BR>> the lack of communication from
people? Honestly, I just don't <BR>> understand how keeping
quiet can be considered a positive thing. You<BR>> don't have to
outline company roadmaps, give details of the hardware<BR>> revisions on a
day-by-day basis. All that is wanted is some sort of <BR>> basic
communication about general progress, preferably once a week, but<BR>> even
every other week would probably be well received as well.<BR>><BR>> My
only speculation is that when Sean was keeping us in the loop and <BR>>
things slipped that there was some backlash possibly from inside FIC<BR>>
that didn't like that the consumers having so much information about<BR>>
company internals...now he is kept on a somewhat tighter leash and can't
<BR>> really say as much. Considering that is how *most*
companies operate,<BR>> it isn't that far fetched...but then again that
means FIC is just like<BR>> all of the other companies. Except
in this case they are pushing Open <BR>> Standards and
Protocols.<BR>><BR>> Sorry for the rant again but just thought it needed
to be said.<BR>><BR>><BR>>
_______________________________________________<BR>> OpenMoko community
mailing list <BR>> <A
href="mailto:community@lists.openmoko.org">community@lists.openmoko.org</A><BR>>
<A
href="http://lists.openmoko.org/mailman/listinfo/community">http://lists.openmoko.org/mailman/listinfo/community</A><BR>>
<BR><BR><BR>--<BR>Yohann<BR><BR>"To invent, you need a good imagination and a
pile of junk." -- Thomas
Edison<BR><BR>_______________________________________________<BR>OpenMoko
community mailing list<BR><A
href="mailto:community@lists.openmoko.org">community@lists.openmoko.org</A><BR><A
href="http://lists.openmoko.org/mailman/listinfo/community">http://lists.openmoko.org/mailman/listinfo/community</A><BR></BLOCKQUOTE></DIV><BR></BODY></HTML>