<br><br><div class="gmail_quote">On Mon, Jun 1, 2009 at 10:05 AM, Steve Mosher <span dir="ltr"><<a href="mailto:steve@openmoko.com">steve@openmoko.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Getting a focused effort in the US has been problematic. The reason is<br>
simple. The vast majority of sales in the US have been through the OM<br>
store. The disty, therefore, don't have the same motivation that say<br>
Dr. N has. neither do they have the resources required. The best thing,<br>
the most logical thing would be for OM in the US to set up a program<br>
just like Dr. N did.<br>
<br>
The problem? OM usa is me. Part of the reason the deal worked with Dr. N<br>
is that he was able to do all the detailed ground work required to get<br>
this done. I would have to execute the fix by myself. That's no simple<br>
feat, but now that Dr. N has shown the way, I can look into copying his<br>
effort. basically I'm a marketing guy, but if need be I'll be the<br>
customer support, feild rework, logistics guy.<br>
<br>
In the US it might require a different approach, but I can start to look<br>
into it.<br>
<div><div></div></div></blockquote><div><br>Steve, I do realize that coordinating this is a challenge, but in this case it seems like the vendor I bought my phone from is trying to work with Openmoko, and isn't getting a satisfactory response, or any response at all if I take their version of the story to be true - which I have no reason not to. <br>
<br>Since I've been waiting for a fix for nearly 10 months, I feel I've been extremely patient. But even my patience (which is otherwise legendary, I can assure you) runs out.<br><br>What would you suggest that I do at this point?<br>
<br>--Ori Pessach<br></div></div><br>