Freerunner GSM Buzz fix, warranty and hopes...

MarcO'Chapeau marco at
Wed Mar 4 15:29:17 CET 2009

Hello lists, hello Openmoko and hello dear reseller

It is not my first time asking this both on the lists and to Trisoft. It
won't be the last I fear...

Do we have any hope for a mass fix for the GSM Buzz issue or will we have
to buy a
GTA03 (and get new hardware issues) ?

I am more and more thinking that warranty at Openmoko is a do-it-yourself
concept... While I am not a lawyer I would think a do-it-yourself warranty
is no
warranty, and we are meant to have one... This is not just ranting.
Legally, I would say Openmoko would be troubled if
some consumer association started asking questions.

Same goes for Trisoft, which remain unusually silent when I ask this kind
of question without being public about it.

Now that everybody is in CC, let's get some answers.

To me and probably many other users the critical question is not whether
hardware issues get fixed fast or not. The question is a purely logistical
one. Will the devices that have been sold so far be fixed one day ?

Marc-Olivier Barre.
Participez au black-out anti-HADOPI :

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