<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=utf-8">
<META content="MSHTML 6.00.6000.16735" name=GENERATOR></HEAD>
<BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">
<DIV>Thanks - after posting to this list, my ticket was answered. I bought it directly from the Openmoko store. They are taking care of it.</DIV>
<DIV> </DIV>
<DIV>Jeff</DIV>
<DIV> </DIV>
<DIV>
<P>This e-mail may contain information protected under the Family Educational Rights and Privacy Act (FERPA). If this e-mail contains student information and you are not entitled to access such information under FERPA, please notify the sender. Federal regulations require that you destroy this e-mail without reviewing it and you may not forward it to anyone. </P><BR><BR>>>> luca pisani <luca.pisani@birdo.net> 10/29/2008 5:11 AM >>><BR>Even if your sim card works in other phones, change it with a different <BR>one from your provider. It worked for me....<BR>Take a look in <BR><A href="http://wiki.openmoko.org/wiki/FreeRunner_unable_to_work_with_3G_SIM_cards">http://wiki.openmoko.org/wiki/FreeRunner_unable_to_work_with_3G_SIM_cards</A> <BR>and <A href="http://docs.openmoko.org/trac/ticket/666">http://docs.openmoko.org/trac/ticket/666</A><BR><BR>Contact someone that is the distributor of the freerunner...<BR>Where did you buy it?<BR><BR>Bye Luca<BR><BR>Jeff Wallis wrote:<BR>> I purchased a Freerunner recently and I am having a few issues with it. The GSM module does not seem to be working correctly. I have tried 2007.2, 2008.9, FDOM, QT Extended, Hybrid Stable Release and all seem to have the same problems. It does not register with my GSM provider. On a rare occasion I am able to get it to register. I have made a few calls on it when it has been registered and the people on the other end hang up because they can't hear me even though I am usually shouting. I have adjusted the Mic2 settings as well as some other settings as recommending by this list but this has not made a difference. I have also tested the newest 2008.9-testing that was supposed to resolve the mic2 issue - but of course the phone has never registered using this image. I believe that I have received bad hardware. I noticed that it was the GTA02v5 not the v6 - if that matters. The return policy on openmoko.com says 14 days. I am still within that time but no one seems to return any of my phone calls or emails (I have tried non-stop for the last 2 days). I even opened a ticket on support.openmoko.com site as recommended on the site, but no one has accepted the ticket (or even read it for all I know). Any help getting in contact with someone who works at shop.openmoko.com would be much appreciated.<BR>><BR>> Thanks, Jeff<BR>><BR>><BR>> This e-mail may contain information protected under the Family Educational Rights and Privacy Act (FERPA). If this e-mail contains student information and you are not entitled to access such information under FERPA, please notify the sender. Federal regulations require that you destroy this e-mail without reviewing it and you may not forward it to anyone.<BR>><BR>> _______________________________________________<BR>> support mailing list<BR>> support@lists.openmoko.org<BR>> <A href="https://lists.openmoko.org/mailman/listinfo/support">https://lists.openmoko.org/mailman/listinfo/support</A><BR>><BR>><BR>> <BR><BR><BR><BR>_______________________________________________<BR>support mailing list<BR>support@lists.openmoko.org<BR><A href="https://lists.openmoko.org/mailman/listinfo/support">https://lists.openmoko.org/mailman/listinfo/support</A><BR><BR></DIV></BODY></HTML>