Problem with emial order confirmation

Ian Darwin ian at
Sat Jul 14 19:59:43 CEST 2007

Ken Young wrote:
>     I ordered the neo1973 on the first day the site went
> live.   Today I received a message, saying that to confirm the order,
> I must reply to the email with a message containing (as the first
> characters of an otherwise empty line) the string YES_I_DO .   However,
> when I sent that reply, the email bounced back with a subject line
> "Message not recorded" and a text body saying "Permission Denied".
> Is this happening to other customers too? 

Are you sure you're replying from exactly the same email address as you 
used to place the order? It worked for me and for others, but I did mine 
last night

>  If not, can anyone hazard a
> guess about why I can't send email to, even as a reply
> to a message they sent me?   I have found that if I send an email without
> the order information in the subject line, the email does not bounce
> (but nobody replies either).   But messages with the special subject
> string they say to use in corespondences about my order always bounce.
> Have I been blacklisted?

Why speculate - maybe something got corrupted on their server or a disk 
filled up.

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