What happened to the order?

Sean Moss-Pultz sean at openmoko.com
Sat Jul 28 18:48:39 CEST 2007


On 07/28/2007 Asbjørn Sannes wrote:
> Sean Moss-Pultz wrote:
> > On 07/28/2007 Asbjørn Sannes wrote:
> >  
> >> If I understood correctly orders within the U.S. was shipped 
> first, and then international developers would get their phones..
> >>
> >> I have received three e-mails from openmoko: "AutoReply: OpenMoko 
> direct order", "Your OpenMoko direct order" (which I replyed to 
> YES_I_DO), and  "Payment received: OpenMoko direct order".
> >>
> >> Since then I have heard nothing, but I can see from the "P1 
> Owners" page that other higher numbered rts, ordering the exact same 
> thing (Advanced kit, B/S), to the exact same location (Oslo, Norway) 
> have received shipping notifications.
> >>
> >> Anyone else experienced this? Is my order gone? Am I waiting for 
> something that won't happen?
> >> Is there something that I should have done that I have not?
> >>     
> >
> > Let me check on this today.
> >
> > As I'm sure it's obvious to most of you now, we're having a  heck 
> of a
> > time with logistics this first time around. Please accept my sincere
> > apologies. I promise we will get much better really soon.
> >
> > -Sean
> >   
> I probably was a bit fast on the trigger (you know how time feels 
> when you are waiting for something good): I have now received a 
> "Order shipped: OpenMoko direct order" e-mail with a tracking number, 
> and is as happy as ever, can't wait to do some real hacking :)
> 
> I understand the problem of doing logistics for the first time at 
> this scale is not an easy one, I wish there would have been a way of 
> checking if an order w as still alive, especially when there is a 
> "time-gap" between status updates.. I hope this kind of thing will 
> come together for the mass marketing stuff :) 

It will. We all learn fast ;-)

-Sean




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