Fourth Request: What is the warranty for the FreeRunner?

Lally Singh lally.singh at gmail.com
Wed Aug 27 22:04:55 CEST 2008


Yeah, I know.  I was hoping I'd get a response about the policy
they're working on.  Is it a proper warranty?  An extended one (e.g.
pay extra for a warranty)?  Or just a declaration of what constitutes
a defect that OM will repair?


On Wed, Aug 27, 2008 at 3:22 PM, Steven Kurylo <sk at infinitepigeons.org> wrote:
> On Wed, Aug 27, 2008 at 8:57 AM, Lally Singh <lally.singh at gmail.com> wrote:
>> OM said that they were deciding on something beyond DOA.
>>
>> Also, Koolu doesn't offer a warranty (just the same 14/28 DOA
>> warranty), and they're the only place you can get a FR in north
>> america, so there's no help there.
>
> I thought Steve's email was pretty clear, though its probably not what
> you wanted to hear:
>
> http://lists.openmoko.org/pipermail/community/2008-August/027044.html
>
> They're working on policy.  I'm sure they'll announce it when its
> ready.  In the mean time the policy is DOA.  If you have problems,
> email Steve and he'll try to help.
>
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> community at lists.openmoko.org
> http://lists.openmoko.org/mailman/listinfo/community
>



-- 
H. Lally Singh
Ph.D. Candidate, Computer Science
Virginia Tech




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