2008.8 update

Wolfgang Spraul wolfgang at openmoko.com
Thu Aug 28 06:24:27 CEST 2008


Bill,

> sms mode.  The bug was closed  with what to an English speaker means
> "its working, so go away".  This certainly teed me right off.  In
...
> Yes, I am still peeved by the way the bug was closed - why bother
> raising bugs when it results in actions like this?  Its all very well
> saying its open, give them a chance etc, but eventually, something  
> will
> have to change here.

Sorry to hear that.
Thank you very much for posting the bug!
Can you post some URLs? Which bug are you referring to? Who closed it  
in a way that offended you?

Please remember that Openmoko is a very global team. Sometimes it's  
just a language issue that the friendliness gets lost in translation...
Thanks again for helping us with our project. The more (high quality)  
bugs you report the better for all of us since we are developing Free  
Software!
Best Regards,
Wolfgang

On Aug 26, 2008, at 9:38 PM, William Kenworthy wrote:

> The problem is OM are not responding in a way that reassures us that
> 2008.8 is being shaped to our concerns.  I raised a bug that the  
> default
> 2008.8 keyboard was almost impossible to use in anything but an  
> english
> sms mode.  The bug was closed  with what to an English speaker means
> "its working, so go away".  This certainly teed me right off.  In
> postings since, its been explained that this was actually because of  
> the
> way the bug reporting system works with engineering, and it doesnt  
> work
> like we are used to in most opensource projects where you can raise a
> bug about ANY concern and it will be attended to/allocated as  
> required,
> not closed because it doesnt neatly fit some engineers idea of a bug.
>
> So basicly yes, Yorick is speaking for very many of us.  There is a
> severe usability issue with 2008.8 and its being ignored.  Saying  
> its up
> to the community to fix is laughable - we have fixed it, so why is OM
> not listening?
>
> Yes, I am still peeved by the way the bug was closed - why bother
> raising bugs when it results in actions like this?  Its all very well
> saying its open, give them a chance etc, but eventually, something  
> will
> have to change here.
>
> BillK
>
> On Tue, 2008-08-26 at 14:06 +0200, Michele Renda wrote:
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>>
>> Nishit, I realy hope that Yorick don't speak for a lot of US.
>>
>> There are way and way to make a comment of something is not right: a
>> person can:
>>
>> A. make in a proposive way, opening tickets, and specificating the
>> points that can be done in a different way, or, a person can just  
>> say:
>> B. It doesn't run, It doesn't run, It doesn't run -> It is a f**king
>> phone -> It is a f**king firm.
>>
>> You have the "fredom of arbitry", we can do all that we want with our
>> phone: this is not necessarily a nice thing: the software is far to  
>> be
>> mature, and a lot of things must to be done. It the price of the  
>> freedom.
>>
>> But if you choose the freedom, please don't use B. There are a lot of
>> better thing to do.
>
>
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