WSOD (ticket #1841) (unofficial) survey question

Tony Berth tonyberth at googlemail.com
Sun Nov 9 13:31:28 CET 2008


Hi Greg,

I have a brand new device (2 weeks old!) and sinve I installed 2008.9
i do face WSOD. Never dropped the device! This issue is a show stopper
as it prevents to use it as a phone.

to the developers: PLEASE give the highest priority to that.

Thanks

Tony

On 11/9/08, Greg <lunved at optusnet.com.au> wrote:
> Hi,
>
> I am one of those who are affected by the WSOD issue. Until about 2 months
> ago, I was never affected by it, but now if my display is "blanked" for over
> 15 minutes I get the WSOD.
>
> After looking over the comments in the WSOD ticket and considering my own
> experience, I am wondering is this not a damage issue.  You see, around 2
> months ago my phone was knocked from my hand onto the pavement.  At the time
> I considered myself lucky that the screen did not crack, and noticed no
> issues.  But two comments in the ticket history got my wondering: The first
> is a comment by "leachim" that the problem went away after the physical
> display screen was replaced; and the second was a comment by "jurg" saying
> that he stopped seeing the WSOD if he kept the phone "warm".
>
> My phone does not exhibit the WSOD problem if it is warm.  I did this test
> by
> leaving the phone on top of a cheap DVD player which has a warm patch,
> suspending the phone for an hour, resuming, suspending for 3 hours,
> resuming,
> removing the phone from the heat source, suspending for 1 hour and resuming.
>
> The WSOD problem only manifested only the final resume.  Without heat, the
> WSOD issue always mainfiests after 15 minutes or more of screen blanking.  I
> used "suspend" to make sure that the screen is blanked, but I don't believe
> suspend/resume is the cause - I think it is related to blanking.
>
> I previously have found and fixed mechanical faults with electrical systems
> that present or disappear with heat as components come into or out of
> contact
> due to heating, so I am wondering if there is a possible damage issue here.
>
> My question is:  For those of you who experience the WSOD issue: Have you
> ever
> dropped your phone?
>
> If you would be so kind as to reply off-list, I'll post the results in a
> week.
>
> Regards,
>
> Greg.
>
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