What should a community manager do?

Wolfgang Spraul wolfgang at openmoko.com
Mon Oct 13 04:16:02 CEST 2008


Rod,

> BTW, I can show you guys how to set up Trac so that you can issue all
> the developers an SSL client certificate (which you can use in a lot  
> of
> places instead of username and password) and it automatically logs  
> them
> into trac using their email address so they automatically get emails
> when the tickets change state ...

Nice, thanks!
I'm not sure roh or gismo are reading this, if not you may have to  
file a ticket in admin-trac :-)

Wolfgang

On Oct 12, 2008, at 8:03 PM, Rod Whitby wrote:

> Wolfgang Spraul wrote:
>> Rod,
>>
>>> It seems that access was granted sometime between then and now
>>
>> oh great, I'm happy to hear that.
>> Maybe we don't talk about it enough publicly: We have an 'admin trac'
>> issue tracker, that _EVERYBODY_ can use to send requests to the
>> Openmoko admins.
>> This is a public resource, same as pretty much everything else in the
>> Openmoko project:
>>
>> http://admin-trac.openmoko.org/trac
>
> Ah, now I see what happened.  I did raise a ticket in the admin-trac,
> and since we use Trac a lot at my work and in the nslu2-linux  
> project, I
> expected it to send me email on ticket state changes.  It didn't, so I
> assumed nothing had happened (my incorrect assumption).
>
> BTW, I can show you guys how to set up Trac so that you can issue all
> the developers an SSL client certificate (which you can use in a lot  
> of
> places instead of username and password) and it automatically logs  
> them
> into trac using their email address so they automatically get emails
> when the tickets change state ...
>
> -- Rod





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