#1024-rework service available

[Dr. H. Nikolaus Schaller]

Hi all,
here some answers to recent questions:

Q: Rework service for USA, Canada, Australia?
A: unfortunately handling import/re-export is too much paperwork and  
if anything goes wrong, someone might have to pay taxes again. And,  
shipment is either very slow or much more expensive than within EU.  
This would make it cheaper to buy a new one...
You could ask SDG Systems since they also had organized the Buzz- 
Rework in Canada, i.e. they have a company capable of doing it.

Q: Bass-Rework?
A: we currently have no plans because it is again a different work  
which has to be evaluated, tested, prepared for the public. And demand  
appears to be lower.

Q: how much does it improve?
A: here is a report of 143 hours standby time:
http://totalueberwachung.de/blog/2009/06/03/freerunner-deep-sleep-standby-time

Q: when does GTA02-core or GTA03 come fixing all these issues?
A: we don't know either

Nikolaus


Am 23.10.2009 um 12:39 schrieb Yorick Moko:

> On 10/22/09, Dr. H. Nikolaus Schaller <hns at computer.org> wrote:
>> Hi all,
>>
>> some users of Neo Freerunner devices have experienced a limited
>> standby time if the GSM modem goes to the deepest sleep mode. This
>> became known as the #1024 bug, because that was the number it got in
>> the bug tracker (https://docs.openmoko.org/trac/ticket/1024). The
>> software workaround was to disable sleep mode 4 as the default.
>> Although there is a description of a hardware rework solution
>> (http://lists.openmoko.org/pipermail/hardware/2009-May/001192.html
>> ) we do not expect that you can do it yourself. Therefore, we have
>> worked on a professional approach.
>>
>> With the help of a local SMD specialist company in Munich, Golden
>> Delicious Computers can now offer a rework service to those who  
>> really
>> suffer from this problem. Price is 45 EUR (incl. German VAT of 19%).
>> If you combine with the Buzz-Rework (for A5 and A6 versions only) it
>> is 75 EUR. And there is a rebate for groups of 5 or 10 units.
>>
>> 	http://www.handheld-linux.com/wiki.php?page=1024-Rework
>>
>> Nikolaus
>>
>>
>>
>> Conditions
>>
>> 	• This service is for the EU harmonized market only (sorry for  
>> Norway
>> & Switzerland)
>> 	• Customer will send in, get rework and get the device sent back
>> within approx. two weeks
>> 	• The 2 way shipping cost will be covered by the customer.
>> 	• When choosing a parcel service, please choose one that allows you
>> to track your parcel since we are not responsible for incoming
>> parcels. For German customers we recommend Hermes-Versand and for UK
>> Royal Mail.
>> 	• Please pack carefully, but just the Neo Freerunner (without
>> battery, battery cover, headset, pouch, stylus, SIM card, SDcard
>> etc.). We are not responsible for lost accessories - only for the
>> device. We strongly recommend to use the original black box.
>> 	• In the rare case that we damage your device, you will get a fresh
>> Neo Freerunner (but your data is lost).
>> 	• If you have several Freerunners to rework, please add as many
>> Reworks as you want to the shopping cart. This will reduce shipment
>> cost compared to several single shipments. And, we offer a volume
>> discount to encourage group buys (5: 5%; 10: 10%; 50: 15%). Rebates
>> are automatically shown in the shopping cart.
>>
>> Important notes
>>
>> 	• After payment is done, please follow the Rework Instructions
>> (http://www.handheld-linux.com/images/Instructions.pdf
>> )
>> 	• Please note that we can handle this service only for customers in
>> the EU harmonized market because temporary import/export is too
>> complicated if we want to avoid that you (or we) have to pay again  
>> the
>> import tax for your original Freerunner.
>> 	• This is not a Bass-Fix: http://wiki.openmoko.org/wiki/GTA02_bass_fix
>>
>> How to test if my devices works or needs rework
>>
>> 	• obtain a command line (e.g. ssh from outside)
>> 	• open /usr/bin/mickeyterm
>> 	• type these commands (one after the other)
>> AT+CFUN?
>> AT+CFUN="1" --- only if CFUN? does not report 1
>> AT+CPIN="insert your pin"
>> AT%SLEEP=4
>> AT%CSQ=1
>> AT+CREG=2
>> AT+COPS=0,0
>> 	• wait some minutes. If you see +CREG: 0 and/or %CSQ: 99, 99, 0 your
>> device is "recamping".
>>
>> here a good device:
>> +CREG: 2
>> +CREG: 1,"033F","5BC4"
>> %CSQ: 13, 99, 1
>> %CSQ: 7, 99, 0
>> %CSQ: 10, 99, 1
>> +CREG: 1,"033F","2992"
>> %CSQ: 18, 99, 2
>> %CSQ: 15, 99, 1
>> and here a bad device:
>> +CREG: 2
>> +CREG: 1,"033F","2992"
>> %CSQ: 15, 99, 1
>> +CREG: 0
>> %CSQ: 99, 99, 0
>> +CREG: 1,"033F","2992"
>> %CSQ: 18, 99, 2
>> +CREG: 0
>> %CSQ: 99, 99, 0
>> +CREG: 1,"033F","2992"
>> %CSQ: 17, 99, 1
>> +CREG: 0
>>
>>
>> --------------------------------------------------------------------
>> Mobile Office Solutions
>> by Golden Delicious Computers GmbH&Co. KG
>> Buchenstr. 3
>> D-82041 Oberhaching
>> +49-89-54290367
>> http://www.handheld-linux.com
>>
>> AG München, HRA 89571
>> VAT DE253626266
>> Komplementär:
>> Golden Delicious Computers Verwaltungs GmbH
>> Oberhaching, AG München, HRB 16602
>> Geschäftsführer: Dr. Nikolaus Schaller
>>
>> Digital Tools for Independent People
>> --------------------------------------------------------------------
>>
>>
>>
>>
>>
>>
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>> community at lists.openmoko.org
>> http://lists.openmoko.org/mailman/listinfo/community
>>
>
> Hi,
>
> thanks for offering this service! (although too bad I already sent my
> device once to Germany)
> can you give us an indication on how much this would improve  
> batterylife?
>
> I'm assuming it only extends standby-time.
>
> I once saw a graph that indicated that it was a huge boost, but can't
> find it anymore
>
> y
>
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