Howto provide decent backgroud infos about problems?

Matt matt.joyce at gmail.com
Tue Sep 2 23:06:00 CEST 2008


I'd suggest going further and having a tool which gathers logs, file 
versions, config files, some hardware diagnostics, etc
Tar all the results and attach them to support tickets.

~ Matt


Thorben Krueger wrote:
> Could someone perhaps whip up a shellscript to be run on any OM
> installation to determine the answers to most (technical) FAQs?
> 
> This would help people a lot with communicating issues.
> 
> (For instance, I have totally forgotten which uImage is currently
> residing in my FR, or even which uboot version.)
> 
> In the long term, it would be nice to have such an "info-tool"
> preinstalled in every image.
> 
> Just my suggestions.
> 
> _______________________________________________
> support mailing list
> support at lists.openmoko.org
> https://lists.openmoko.org/mailman/listinfo/support
> 




More information about the support mailing list