Can't create bug ticket

danek daniel at digsoc.com
Sun Jan 25 19:16:55 CET 2009


Just a quick note -- I get the error message when I go to
https://docs.openmoko.org/trac/newticket -- the URL posted in the previous
post is incorrect.


danek wrote:
> 
> Hi everybody
> 
> I am having a problem with my GTA02 not registering GSM. It was working
> for many months, and suddenly stopped registering one day last month, and
> hasn't been able to register gsm and send or receive calls or sms since
> then. (You can see my threads "GSM no longer registers on GTA02 - how to
> troubleshoot? " and "Still can't register GSM" on this list from December
> 2008)
> 
> I have recently returned from out of town and have tried further
> troubleshooting my problem, but have not gotten the phone back to a
> working state. I have tried everything I could think of, and everything a
> few people on this list were kind enough to suggest, to no avail. Today I
> tried to file a bug, only to get the message "Error: Forbidden \n
> TICKET_CREATE privileges are required to perform this operation" from the
> Trac website.
> 
> One thing I haven't tried is "devirginating" (shouldn't it be
> "revirginating"?) my phone, as I don't have access to a JTAG interface.
> Other than that, I have replaced every piece of software on that phone
> which I have access to multiple times, and no combination of software (and
> I have tried many different configurations which I have known to work in
> the past) has been able to register GSM ever since my FR stopped
> registering about six weeks ago. If somebody in the New York City area has
> a JTAG interface that I could use for de/revirgination purposes, I would
> greatly appreciate the loan of said interface (or I can give you my phone
> for *virgination.)
> 
> Otherwise, I would really like to know what my options are. I know
> OpenMoko has a short hardware warranty period, and I am definitely outside
> of that period, as I got my phone in early August, but I am willing to pay
> a reasonable fee (reasonable = less money than buying another freerunner)
> to have my phone serviced if necessary. I maintain my suspicion that the
> Calypso mysteriously died.
> 
> I would very much appreciate information about my options here -- at the
> very least, I'd like to be able to file a bug report, so if anybody can
> help with that, it would be a start. (I am logged into the Trac site with
> account name "danek" and I am going to
> https://docs.openmoko.org/trac/wiki/NewTicket only to get an error
> message. Should I be going somewhere else? Do I need to register
> additional information to be able to file a bug?)
> 

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